Best Seller Icon Bestseller

INDIAN INSTITUTE ON BANKING & FINANCE(M-B&F-6485)

  • Last updated Apr, 2026
  • Certified Course
₹2,000 ₹2,200

Course Includes

  • Duration1 Month
  • Enrolled0
  • Lectures10
  • Videos0
  • Notes0
  • CertificateYes

What you'll learn

The IIBF Preparation Course is a short-term and career-focused program designed for graduates who want to build a strong understanding of banking operations, customer service, financial services, deposit schemes, retail lending, and banking procedures.

This course is ideal for students and job seekers preparing for Bank Mitra, customer service, financial service support, and banking assistance roles. It provides foundational knowledge of the Indian banking structure, banking products, financial operations, accounting basics, lending principles, and customer interaction practices.

The program is also useful for candidates preparing for basic and advanced banking certification assessments, helping them gain both conceptual understanding and practical awareness of the banking sector.


Certification & Examination Details

Passing Criteria

  • Candidates must score at least 50% marks to pass.

Basic Certification

  • Training Duration: 28 Hours
  • Exam Pattern: 50 Questions

Advanced Certification

  • Training Duration: 42 Hours
  • Exam Pattern: 100 Questions


Show More

Course Syllabus

Module 1: Indian Banking System

  • Structure of Indian Banking
  • Overview of the Indian Financial System
  • Types of Banks in India
  • Public Sector Banks
  • Private Sector Banks
  • Cooperative Banks
  • Regional Rural Banks
  • Small Finance Banks
  • Payment Banks
  • Role of Banking in Economic Development

Module 2: Deposit Schemes & Banking Services

  • Various Deposit Schemes
  • Savings Account
  • Current Account
  • Fixed Deposit
  • Recurring Deposit
  • Basic Banking Products and Services
  • Customer Account Services
  • Banking Service Delivery

Module 3: Banking Operations

  • Introduction to Banking Operations
  • Day-to-Day Banking Activities
  • Cash and Non-Cash Transactions
  • Account Opening Process
  • KYC Basics
  • Customer Service in Banking
  • Banking Documentation and Process Handling

Module 4: Accounting, Finance & Operations

  • Basics of Accounting in Banking
  • Introduction to Financial Transactions
  • Banking Records and Reconciliation
  • Financial Awareness for Banking Services
  • Operational Support Functions in Banks

Module 5: Loans and Advances

  • Introduction to Loans and Advances
  • Retail Lending Concepts
  • Types of Retail Loans
  • Personal Loan
  • Home Loan
  • Vehicle Loan
  • Education Loan
  • Loan Processing Basics
  • Documentation in Lending

Module 6: Principles of Sound Lending

  • Meaning and Importance of Lending
  • Principles of Safe and Responsible Lending
  • Credit Assessment Basics
  • Repayment Awareness
  • Risk Awareness in Lending

Module 7: Customer Service & Fraud Awareness

  • Guidelines to Improve Customer Satisfaction
  • Importance of Customer Trust in Banking
  • Customer Communication and Service Quality
  • Awareness to Avoid Fraud
  • Safe Banking Practices
  • Fraud Prevention Awareness in Customer Service


Course Fees

Course Fees
:
₹2200/-
Discounted Fees
:
₹ 2000/-
Course Duration
:
1 Month

Review

0.0
Course Rating (0 reviews)
0%
0%
0%
0%
0%



Call
Text Message
Review
Email
CHAT